Home » 5 Best VoIP For Small Business And Their Top Features 2024
best VoIP for small business

With the advancement of technology, VoIP or Voice Over Internet Protocol services are actively replacing landlines. Businesses are adapting to the changing environment and are opting for VoIP services. These best VoIP for small business offers a wide range of features we do not get when using a landline for business purposes.

Those running a company need access to a well-facilitated phone service to fulfil their customer service requirements and boost their business. Nowadays, there is a rise in the popularity of the best VoIP for small business because of its unmatched services. The VoIP service offers the biggest benefit with its accessibility. You can avail of the services from any part of the world provided you have access to a decent internet connection. It will help you receive and make calls with ease for your business.

The best VoIP for small business is highly affordable, costing about 68 per cent less than the other traditional phone services. Using VoIP for your business ventures, you can stay free of the cost concerns for your local, international and long-distance calls. The toll-free numbers you get when opting for VoIP services help maintain your security and boost your business without paying large sums for your business calls.

The following features some of the best VoIP for small business services and their special characteristic features will help you evaluate.

Is Having The Best VoIP For Small Business Essential?

The best VoIP for small business services offers affordable and fast customer services, which enhances internal communications and more. These services are way less cost-effective than traditional phone service systems.

Opting for a VoIP service for your business comes with many added advantages. You can easily track the call durations, hold timings, call queues, call forwarding/routing, identify the caller ID etc. The VoIP also offers business phone numbers, custom business plans and extensions apart from the calling facilities.

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With the help of VoIP services, you can add your business phone numbers to your business website to enhance customer communication. By improving customer communication, you can develop your business and your reach amongst the masses.

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The 5 Best VoIP For Small Business

Nextiva

The app, Nextiva is the best VoIP for small business service providers making managing business calls the easiest. You can use the app on any device and experience swift access. Nextiva offers a powerful united communication system which helps to build a strong foundation for your business. Its features help to improve your local business presence and reach the target audience. It brings a wide range of telephonic features like unlimited calls, voicemail transcription, forwarding/routing, autodialer, internet faxing etc.

Features:

  • Offers 24/7 live customer support
  • It sells and leases phones
  • Provides free toll-free numbers, auto attendant, virtual voicemail etc.
  • Brings an advanced VoIP conferencing with call recordings
  • It integrates with other apps

RingCentral

RingCentral is one of the best VoIP for small business apps providing stunning services. You can access the app from any device from anywhere, and it integrates phone, video and messaging into one single program. It offers rich business VoIP phone services that will help you build an effective national and international business presence. RingCentral provides video meetings, call forwarding/routing, voicemail-to-text and many other features. The app helps enhance on-premise communication and streamlines your workflow with internal messaging and file-sharing features. Its plans are all-inclusive and ideally help in boosting your business.

Features:

  • It offers over 250 app integrations which include G Suite and Salesforce
  • Provides the real-time analytics
  • Helps in enhancing your business SMS
  • Converts voicemail to text
  • Offers too-free number

3. Ooma Office Phone

Ooma is very popular as one of the best VoIP for small business apps that provides effective service. It offers toll-free numbers at very affordable prices. They offer toll-free numbers and are ideal for the growth of small businesses. The app offers features like video conferencing, call forwarding, call blocking to minimise spam, call recording, extension dialling, music-on-hold and many more attractive features expected from a VoIP service like Ooma Office Phone. It is extremely easy to use and offers instant set-up. It also offers voicemail transcription alongside some of the other next-level features.

Features:

  • Sets business hours to route calls as per requirements
  • Offers simple faxing
  • It comes with a multi-ring, ring group facilities
  • Ooma brings you free toll-free numbers and is a true virtual receptionist
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4. Grasshopper

Grasshopper, one of the best VoIP for small business among the phone services apps, is ideal for small businesses and startups. It offers a wide range of variety from vanity numbers, virtual business numbers, local numbers for specifically different regions, and toll-free numbers. The app ideally focuses on the needs of the self-employed and small businesses. Grasshopper provides an efficient package of call forwarding, transfer, text messaging, voicemails, automated greeting and many more. It comes with a monthly subscription and is very easy to use. It helps to keep the communication of both your personal and business separate.

Features:

  • Offers free trial
  • Brings you vanity toll-free numbers, local numbers and also allows the transfer of your current number
  • It provides an efficient 24/7 customer support
  • The app is extremely easy to access
  • It offers you the facilities of call forwarding, voicemail transcription, business texting, reporting etc.

5. Dialpad

Dialpad is the most innovative and one of the best VoIP for small business and big enterprises offering efficient services. The customers of this app range from startups to some of the top global enterprises. You can easily use Dialpad for video meetings, MMS and SMS, among many other attractive features. The app is highly accessible, and you can use it on both a desktop and a mobile app. Dialpad comes with artificial intelligence features, which makes the app highly innovative. It also transcribes calls and meeting notes which do not require you to sign up for a notetaker app.

Features:

  • It offers a two-week trial for free
  • A 100 percent uptime SLA
  • The AI assistant of the app takes notes and transcribes the calls
  • Offers unlimited, unbound calling in the US and Canada
  • Dialpad features Microsoft 365 and Google Workspace integrations
  • It provides effective unlimited video meetings

Thus, these are some of the best VoIP for small business apps that will help boost your business in no time. You can access the facilities of these apps and enjoy the ultimate VoIP services.